Service: Shipping

General considerations about shipping

We ship worldwide, the information below is only for EU destinations.

For shipments to most EU we countries ship with DHL. For Cyprus and Malta we use the services of PostNL, the former national post service of The Netherlands. PostNL can use any local or international company, therefor it is sometimes harder to track a parcel, when something goes wrong. We may use the services of another shipper, additional cost (if any) is paid by us.

Please choose the shipping address well, make sure the address is correct and complete. In case the address is of a company then make sure to name that company and name yourself as contact person. In every country there may be other ways to deal with a parcel that can not be delivered the first time. Sometimes it goes to a retrieving location nearby, sometimes there are several deliveries, in some countries you may have to travel over 100 km to get your parcel. Unfortunately we have little influence on that. Also in most cases we cannot have a parcel delivered a second (third, fourth. etc.) time. In case a parcel returns to us we have to charge you for the cost of having a parcel returned to us (in general at least the cost of shipping we charged you again) plus the cost of the second shipping attempt.

Parcels can be delivered to neighbours in case that is not uncommon in your country or region. We cannot prevent this. A parcel delivered to your neighbours is assumed to be delivered.

Appartments and alike: please write down your door code, interphone code or other lock codes that may be needed down at 'Remarks' and mention the type of code. Other types of information for the delivery woman / man can not be communicated.

Leadtime is indicated in the country section below. Note that for large orders, orders with a lot of large amount bottles (250 g or more, in general) , orders around holidays and even just every now and then the leadtime may be longer. It is an indication, not a promise. Days mentioned are working days, so weekends and holidays are not counted. In case you pay by bank you may have to add one or more days to the leadtime.

Shipping cost includes 21% VAT.

Countries

AT - Austria

Shipping costs € 20,00 - flat rate, per parcel up to 15 kg. Hazardous goods can be shipped to Austria.
Usual leadtime: 3-5 days.

BE - Belgium

Shipping costs € 10,00 - flat rate, per parcel up to 30 kg. Hazardous goods can be shipped to Belgium.
Usual leadtime: 2-4 days.

BG - Bulgaria

Shipping costs € 30,00 - flat rate, per parcel up to 15 kg. Hazardous goods can be shipped to Bulgaria.
Usual leadtime: 5-7 days.

CY - Cyprus

Shipping costs € 30,00 - flat rate, per parcel up to 15 kg. Shipper: PostNL. Hazardous goods can NOT be shipped to Cyprus.
Usual leadtime: 5-10 days.

CZ - Czech Republic

Shipping costs € 20,00 - flat rate, per parcel up to 15 kg. Hazardous goods can be shipped to the Czech Republic.
Usual leadtime: 3-5 days.

DE - Germany

Shipping costs € 10,00 - flat rate, per parcel up to 30 kg. Hazardous goods can be shipped to Germany.
Usual leadtime: 3-5 days.

DK - Denmark

Shipping costs € 30,00 - flat rate, per parcel up to 15 kg. Hazardous goods can be shipped to Denmark. Information does not apply to Færøerne and Grønland.
Usual leadtime: 3-5 days.

EE - Estonia

Shipping costs € 30,00 - flat rate, per parcel up to 15 kg. Hazardous goods can be shipped to Estonia.
Usual leadtime: 5-7 days.

ES - Spain

Shipping costs € 27,00 - flat rate, per parcel up to 15 kg. Hazardous goods can be shipped to Spain mainland and Balears. For the Canary Islands and other African destinations none of the information before is valid, the same goes for Monaco and Andorra.
Usual leadtime: 3-6 days.

FI - Finland

Shipping costs € 30,00 - flat rate, per parcel up to 15 kg. Hazardous goods can be shipped to Finland.
Usual leadtime: 4-7 days, hazardous goods may take more time.

FR - France

Shipping costs € 20,00 - flat rate, per parcel up to 15 kg. Hazardous goods can be shipped to France, including Corse. Information also applies to Monaco, but not to Andorra and French territories outside Europe.
Usual leadtime: 3-6 days. Hazardous goods to Corse may take two additional days.

GR - Greece

Shipping costs € 30,00 - flat rate, per parcel up to 15 kg. Hazardous goods can NOT be shipped to Greece.
Usual leadtime: 5-8 days.

HR - Croatia

Shipping costs € 30,00 - flat rate, per parcel up to 15 kg. Hazardous goods can be shipped to Croatia.
Usual leadtime: 5-7 days.

HU - Hungary

Shipping costs € 20,00 - flat rate, per parcel up to 15 kg. Hazardous goods can be shipped to Hungary.
Usual leadtime: 4-6 days.

IE - Ireland

Shipping costs € 25,00 - flat rate, per parcel up to 15 kg. Hazardous goods can be shipped to Ireland.
Usual leadtime: 4-6 days.

IT - Italy

Shipping costs € 25,00 - flat rate, per parcel up to 15 kg. Hazardous goods can be shipped to Italy, including Sardegna and Sicilia. This information is also valid for San Marino or Città del Vaticano.
Usual leadtime: 3-6 days. For Sardegna and Sicillia it may take a few days more.

LT - Lithuania

Shipping costs € 25,00 - flat rate, per parcel up to 15 kg. Hazardous goods can be shipped to Lithuania.
Usual leadtime: 5-7 days.

LU - Luxemburg

Shipping costs € 12,00 - flat rate, per parcel up to 30 kg. Hazardous goods can be shipped to Luxemburg.
Usual leadtime: 2-4 days.

LV - Latvia

Shipping costs € 30,00 - flat rate, per parcel up to 15 kg. Hazardous goods can be shipped to Latvia.
Usual leadtime: 5-7 days.

MT - Malta

Shipping costs € 30,00 - flat rate, per parcel up to 15 kg. Shipper: PostNL. Hazardous goods can NOT be shipped to Malta.
Usual leadtime: 5-9 days.

NL - Netherlands

Shipping costs € 6,50 - flat rate, independent of weight. Orders over € 120,00 (incl. VAT) are shipped for free. Hazardous goods can be shipped to the Netherlands. This information does not apply to the American parts of the Netherlands.
Usual leadtime: 2-4 days.

PL - Poland

Shipping costs € 18,00 - flat rate, per parcel up to 15 kg. Hazardous goods can be shipped to Poland.
Usual leadtime: 3-5 days.

PT - Portugal

Shipping costs € 27,00 - flat rate, per parcel up to 15 kg. Hazardous goods can be shipped to Portugal. Cost and other information applies to mainland Portugal only not to the Azores and Madeira.
Usual leadtime: 4-6 days.

RO - Romania

Shipping costs € 18,00 - flat rate, per parcel up to 15 kg. Hazardous goods can be shipped to Romania.
Usual leadtime: 4-6 days.

SE - Sweden

Shipping costs € 27,00 - flat rate, per parcel up to 15 kg. Hazardous goods can be shipped to Sweden.
Usual leadtime: 4-7 days. Sometimes more in case of hazardous goods.

SI - Slovenia

Shipping costs € 20,00 - flat rate, per parcel up to 15 kg. Hazardous goods can be shipped to Slovenia.
Usual leadtime: 4-6 days.

SK - Slovakia

Shipping costs € 18,00 - flat rate, per parcel up to 15 kg. Hazardous goods can be shipped to Slovakia.
Leadtime: 4-6 days.

UK - United Kingdom

Shipping costs € 18,00 - flat rate, per parcel up to 15 kg. Hazardous goods can be shipped to Great Britain, Northern Ireland, Guernsey and Jersey, but NOT to the isle of Man. Shipping cost does not apply to the Channel Islands
Leadtime: 3-6 days.
Note that the Brexit will change all the above. We expect about the same time in customs as with Norway and Switserland (typically 5 additional working days) and about doubling the shipping fee. We assume that the Brexit will not influence possibilities for shipping hazardous goods.